Micron Technologies, provides both online & on-site support when required, as well as planned visits for calibration and maintenance of the systems
With our 16 years of know-how, we protect our customer's investment and assure maximum production performances with our service
All our installations are provided with Operational manual, System manual, Basic FMEA (Failure mode effects analysis)
Our essential support services include
- On-site support: Complete support services for vision system, control, mechanical and electrical issues
- On-line support: Real-time support on shop floor vision systems via internet. Changes, update inspection routines and troubleshoot vision systems remotely
- Phone and Skype support. Talk to our engineers face to face to discuss applications, queries and support requests
All our systems are of one year warranty and can be extended for more with our Annual Maintenance Contract
For AMC contact support@microntechnologies.net
All service calls shall be attended within 24 hours, informed within 12:00 pm and 48 hours after 12:00 pm
Online support shall be done within 2 hours between 9:00 am to 7:00 pm Monday to Friday
